Effective Date: 15 May 2026

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At Westgate Plant Hire, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are
 

Westgate Plant Hire provides plant hire, tool hire, and related services throughout Kent and the surrounding areas. (Westgate Plant Hire)

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Contact Details:
109 Canterbury Road, Westbrook, Margate, CT9 5AX

Phone: 01843 296966 / 07976 413089

Email: info@westgateplanthire.com (Westgate Plant Hire)

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2. Information We Collect

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We may collect and process the following personal data:

Information You Provide

• Your name

• Email address

• Phone number

• Company name

• Address

• Details relating to enquiries, bookings, or quotations
   

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Website usage data through cookies and analytics tools
  
   

3. How We Use Your Information
 

We use your information to:

• Respond to enquiries and requests

• Provide quotations and hire services

• Manage bookings and customer accounts

• Improve our website and services

• Send important service-related communications

• Comply with legal obligations

• Prevent fraud and maintain website security

We only process personal data where we have a lawful basis to do so under UK GDPR.

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4. Cookies
 

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may include:

• Essential website functionality cookies

• Performance and analytics cookies

• Security cookies

You can manage or disable cookies through your browser settings.

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5. Sharing Your Information
 

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

• Website hosting providers

• IT and technical support providers

• Payment or invoicing providers

• Professional advisers

• Legal or regulatory authorities where required by law

All third parties are required to keep your data secure and process it lawfully.

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6. Data Retention
 

We retain personal information only for as long as necessary:

• To fulfil the purpose for which it was collected

• To comply with legal, tax, or accounting obligations

• To resolve disputes or enforce agreements

When data is no longer required, it will be securely deleted or anonymised.

 

7. Data Security
 

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or theft

• Misuse

• Disclosure or alteration

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
 

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8. Your Rights
 

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent where applicable

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

You can contact us at info@westgateplanthire.com regarding any privacy-related request.

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9. Third-Party Links

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Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.

 

10. Children’s Privacy
 

Our services are not directed at children under 16 years of age, and we do not knowingly collect personal data from children.

 

11. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

12. Contact Us
 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Westgate Plant Hire
109 Canterbury Road
Westbrook, Margate
CT9 5AX

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Email: info@westgateplanthire.com

Phone: 01843 296966

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